Service
Pre-sales Service
In-sales Service
01
Final technical confirmation before production
02
Real-time production progress updates
03
Strict quality inspection
04
Factory testing with video confirmation
05
Professional packaging and logistics arrangement
06
Shipping documents preparation
After-sales Service
24/7 technical support and remote assistance
Installation and commissioning guidance
Operation and maintenance training
Troubleshooting support
Spare parts supply
Long-term maintenance and optimization
Frequently Asked Questions
What's your guarantee or warranty?
We provide 12 months warranty with lifetime technical support.
Do you provide customized service?
Yes, all systems can be customized based on capacity and layout.
Do you have any certificate?
es, CE and ISO certificates are available.
Do you have agent and after-service stations?
We provide overseas technical support and partner service network.
Do you provide turnkey project?
Yes, we offer full turnkey solutions from design to installation.
Do you have reference project?
Yes, we have projects in 50+ countries.
Packaging details?
Export wooden case / film wrapping / container loading protection.
How to test machine before delivery?
Factory test run with video confirmation before shipment.
Delivery term?
15–45 days depending on configuration.
Payment term?
T/T, LC acceptable.
Spare parts?
We provide long-term spare parts supply.
Installation time?
3-30 days depending on project scale.